Orders are typically processed within 1–3 business days. Delivery times vary by location, but most orders arrive within 5–12 business days in the United States and 7–15 days for international destinations.

We occasionally offer free or promotional shipping during special sale periods. Any active shipping promotions will be displayed at checkout.

Yes. You may return your order within 30 days of delivery, provided the item is unused, unwashed, and in its original condition and packaging.

We accept Visa, MasterCard, American Express, and secure digital wallets such as Apple Pay and Google Pay.

Most items follow a relaxed comfort fit unless otherwise stated on the product page. For the best fit, we recommend reviewing the Size Guide on each product.

You can reach our family support team anytime at support@susanjames-breckenridge.com. We do our best to respond within 24 hours.